AutoVue 19.3.x reaches end of Premier Support on July 31, 2011
AutoVue version 19.3.x (meaning the base release 19.3.0, and all service packs 19.3.1 / 19.3.2 / 19.3.3 / 19.3.4) reaches end of Oracle Premier Support on July 31, 2011, after which it enters Oracle Sustaining Support. This means that the AutoVue Development team will no longer be providing patches/hotfixes for version 19.3.x, and also means that your primary source of technical assistance for version 19.3.x is now the documentation, the knowledge base (KM Notes), and the various discussion platforms such as this Community (i.e. the AutoVue Support team is no longer guaranteed to have all of the 19.3.x environments available for in-house testing).
If you are currently deployed on AutoVue 19.3.x, you are encouraged to upgrade to the latest & greatest release (currently version 20.1.0) at your earliest convenience. While it is indeed feasible to remain on version 19.3.x, the latest release offers significant new features, formats, and fixes, as well as 5 more years of Premier Support (from March 2011 to March 2016).
If you are currently deployed on AutoVue 19.3.x, you are encouraged to upgrade to the latest & greatest release (currently version 20.1.0) at your earliest convenience. While it is indeed feasible to remain on version 19.3.x, the latest release offers significant new features, formats, and fixes, as well as 5 more years of Premier Support (from March 2011 to March 2016).
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