Element Entries do not appear to be updating

When an employee goes from a lower medical plan to a higher medical plan; the higher rate is not transferring to the Element Entry form. The correct rate calculates and displays in the Rate form in Benefit Service Center however, the lower rate stil displays in the Element Entry form.  What has to be done for the new rate to populate in the Element Entry form?

Is there a job that needs to be run?

Thanks in advance.