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EM Preferred Credentials Remote Database Logon Blocked by Symantec

I'm having a problem with Symantec Endpoint protection 11x and 12x blocking remote database logon using preferred credentials. has anyone else seen this?

I've tried a number of things including folder exclusions, even temporarily disabling virus protection,but have not found a solution. I have a support ticket open with Symantec, but so far they have not been able to provide a solution.

As Symantec is a common antivirus product, I thought I'd check here to see if anyone else has encountered this. Thanks.

Alan

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