Teleservice - EBS (MOSC)

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UWQ (EBS TeleService 11.5.10)

edited Aug 8, 2011 7:07AM in Teleservice - EBS (MOSC) 3 commentsAnswered
Hi,
Is any of the following features available in UWQ implementation (Oracle EBS TeleService 11.5.10) ?

1) Auto Refresh of UWQ
2) Notification or Alert Message when a Service Request is automatically assigned to a Group Owner (i.e. alert all the individuals that belong to the Group) or Individual Owner ?


Thanks

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