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P6v7.0 Client Application installation on Windows7x64 error DLL function call crashed

edited Aug 9, 2011 9:10AM in Primavera (MOSC) 1 commentAnswered
Hi,

I encounter an error when trying install P6v7.0 Client Application on a Windows 7 x64 desktop.  after choosing the destination folder and the destination Common files folder, clicking next will halt the installation and error out with 2 message boxes.

1. Error Number: 0x80040707
    Description: USER32.MessageBoxA:

2. Error Number: 0x80040707
    Description: DLL function call crashed: ISRT._TreeViewCreate

    Setup will now terminate.

I made sure the installation files are from the package# V20098-01.zip, which was downloaded through edelivery, under Windows 64bit platform.  I tried on another pc and exactly same thing occurs. 

any help would greatly appreciated, thanks.

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