What are the limits on attachments on CRMOD? file size / # of attachments for a Single Service reque

Hi Team,

What are the limits on attachments on CRMOD? file size / # of attachments for a Single Service request

Here is what i found in the Document "ploaded files must be less than 20 MB. If you have a large file, consider the following options:Compress the file to make it smaller.Split the file into smaller files (and compress them if necessary).Place the file on a public server and indicate the path and file name for it instead of attaching the file to the record."

Isit a *total* size of 20MB ? or is there a limit to the # of attachments for a single SR?