Order Management - EBS (MOSC)

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Order is on Seeded Hold with payment authorisation code

edited Aug 29, 2011 5:10PM in Order Management - EBS (MOSC) 2 commentsAnswered
Hi All,

An Order is stuck on ePayment seeded hold but we can see the Approval Code and know that the payment has gone through. Users are not able to release order as the system refers to seeded hold and doesn't allow the hold to be manually removed.

Can any one suggest a work around pl?

Thanks

Venkat

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