BIP reports not being retrieved by Oracle Retail Workspace

A user has been given Oracle Retail Workspace permissions and within the application permissions to see Reports > BIP reports in Workspace version 13.1.2.17.

The link in Workspace is configured like this (in retail-workspace-page-config.xml):

<bip-reports-work-item id="bipreports"
                                               display-string="#{confMsgs.bipAppTitle}"
                                               rendered="true"
                                               launchable="false">
                            <custom-attributes>
                                <custom-attribute name="bipublisher-webservices-url">
                                    <value>http:/hostname:port/xmlpserver/services</value>
                                </custom-attribute>
                                <custom-attribute name="bipublisher-reports-url-prefix">
                                    <value>http:/hostname:port/xmlpserver/services</value>
                                </custom-attribute>
                                <custom-attribute name="bipublisher-logon-id">
                                    <value>username</value>
                                </custom-attribute>
                                <custom-attribute name="bipublisher-password-wallet-location">
                                    <value>.../wallet</value>
                                </custom-attribute>
                                <custom-attribute name="bipublisher-password-alias">
                                    <value>username</value>
                                </custom-attribute>
                                <custom-attribute name="bipublisher-shared-reports-folders">
                                    <value>Apoteket_Retail_Reports</value>
                                </custom-attribute>
                            </custom-attributes>
                            <parameters>
                                <parameter name="_xmode">