Payables and Cash Management - EBS (MOSC)

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Substitution rules unable to route to multiple people - Thread moved from Documents to Discussions

in Payables and Cash Management - EBS (MOSC) 1 commentAnswered
Hi,

Pls. find the following scenario:

Two Substitution rules with condition had been set for User A during her absent.
Substitution rules 1 : Set to User B (with even invoice no )
Substitution rules 2 : Set to User C (with odd invoice no )

An approval had submitted to User A, by right it should be routed to User B /C. But its still routed to User A instead.

Pls. let us know the solution to fix the issue.

Regards,
Raghu

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