CRM On Demand - Administration (MOSC)

MOSC Banner

Lead Conversion Error - Access Denied

edited Sep 6, 2011 6:28PM in CRM On Demand - Administration (MOSC) 3 commentsAnswered ✓
Hi All,

  I am facing a strange error with lead conversion for all roles. The role configuration is as below

 1. Step 2 - This has the below configuration
 
        a.HAS ACCESS/CAN CREATE/CAN READ ALL RECORDS for ACCOUNTS
        b.HAS ACCESS/CAN CREATE/CAN READ ALL RECORDS for CONTACTS
        c.HAS ACCESS/CAN CREATE for OPPORTUNITIES 

 2. Step 4 - This step has the below configuration

        a.Convert/Archive/Qualify  checked for leads

 3.The owner access profile has "READ/EDIT" for all 3 objects


 When I try to convert a prospect  (owned by me) with below set up I get "Access Denied" error. Cant we have the same contact linked to many leads?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center