ORDERS NOT ENVOKING UNDERPAYMENT HOLD FOR AR PAYMENTS AMOUNTS LESS THAN ORDER TOTALS
We have an issue..
Underpayments( thru On Account AR) were applied to orders but order workflow did not apply the Under Payment Hold. Orders closed without a Hold Applied:
All orders have AR applied and tolerance set to 2% for the Ordered Amount vs Receipted Amount.
Please advise.
Thanks
Venkat