CRM On Demand - Reports and Dashboards (MOSC)

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WebApplet- Report

edited Sep 15, 2011 12:45PM in CRM On Demand - Reports and Dashboards (MOSC) 1 commentAnswered
I created a report based on Service request History subject area and picked Service Request#, Status, Priority and External System Id of the Dealer object.Then I added the filter to the field External System ID as "Is Prompted".
Then I created a Web Applet on Account page and specfied the URL as 

https://secure-ausomxhna.crmondemand.com/OnDemand/user/analytics/saw.dll?Go&Path=%2Fshared%2FCompany_AAPA-1TO90F_Shared_Folder%2FCustomer+Request+Reports%2FCR-Account&Action= Navigate&P0=1&P1=eq&P2=Dealer.%22External+System+Id%22&P3=%%%External_System_Id%%%

What I am trying to do here is display any service requests associated with an account on the account detail page and the parameter I am passing is the External Unique Id of the account.

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