Siebel Business Process & Functionality (MOSC)

MOSC Banner

Promotion issue in 8.1.1.3 and ACR 474

edited Dec 16, 2016 12:13AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered
Hi,

Promotion is not working well when it is tested on 8.1.1.3 + ACR 474 , same promotion work well in 8.1.1.3.

P(service bundle)
--P1(Component or subscription)
--P2(component or subsription)

We have created Promotion like below

Test(Promotion name)
Product:
P ---Min:1 Default:1
Relation:
P1 Default Cardinality:1
P2 Default Cardinality:1

When selecting this promotion at line item level, the below product structure is added,

Test(Promotion name)
P (actual product)

P1 and P2 are not getting added.

Actual Result expected:

Test(Promotion name) -
P
-P1
-P2

When we tried in local db, promotions are working as expected.

We have applied ACR 474 for the Order To Bill and Order To Cash functionalities. 

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center