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Custom application and Oracle Support conditions

edited Sep 21, 2011 6:32PM in EBS Customizations (MOSC) 3 commentsAnswered
Hi guys

We are planning to interface one legacy application for Order Management to Oracle EBS R12 (12.0.4). Plan is simple, push the data using proper API to oracle repositories. One of our external consultants is quite against the idea, making us frantic about the situation.

He claims, regardless whether we use APIs or order import functions, Oracle will not support us, in case of any troubles because the data is not coming from Oracle proprietary forms. How logic is his claim? As far we know the APIs are for such interfacing...

Please explain

Regards,

raj

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