Support Sessions at Oracle OpenWorld 2011
Oracle Customer Support Services invites you to take advantage of the opportunity to interact with Oracle Services experts at Oracle OpenWorld [http://www.oracle.com/openworld/learn/other/customer-services/index.html]. You chose Oracle's enterprise performance management products to help your organization deliver superior results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you're entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades more effectively, and manage risk. Topics include My Oracle Support best practices, remote diagnostic tools, the My Oracle Support Community, and lifecycle framework reviews. New users and experts alike will leave with fresh ideas and practical, easy-to-implement next steps for successfully supporting Oracle and Oracle Hyperion solutions. Learn more [