CRM On Demand - Administration (MOSC)

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Lead Conversion to Opportunity

edited Oct 17, 2011 10:05AM in CRM On Demand - Administration (MOSC) 9 commentsAnswered
ur Sales Managers have converted Leads to Opportunities; however, some Sales Reps have returned to the Leads and selected 'Mark as Qualified' afterwards.  In reporting, the Lead appears to be 'Qualified' instead of 'Converted.'  We tried to 'convert' the lead again, but it is not possible to change the lead status to from 'qualified' to 'converted' in reporting.  Any thoughts?

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