Field Service - EBS (MOSC)

MOSC Banner

SR 3-4558879661: CSM_TASK_REFERENCES gets not data on mobile device

edited Sep 29, 2011 8:14PM in Field Service - EBS (MOSC) 5 commentsAnswered
Has anyone out there experience this problem.

On Field Services (EBS), when creating and assigning a task to a mobile field service type resource, out of all the associations (TASKS, TASKS ASSIGNMENTS,...) the TASKS_REFERENCES are not associated, so when a handheld device syncs, it do not get the task references. The other tables related to the given task are ok.... In addition, the table CSM_TASK_REFERENCES on the handheld, do not have the flex field columns defined (ATTRIBUTE1 .. 15)....

The table CSM_TASK_REFERENCES on the device is populated from EBS using this query:
SELECT TASK_REFERENCE_ID,TASK_ID,OBJECT_TYPE_CODE,OBJECT_NAME,OBJECT_ID,OBJECT_DETAILS,REFERENCE_CODE FROM APPS.CSM_TASK_REFERENCES_V

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Field Service Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center