CRM On Demand - Supplemental Applications (MOSC)

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Do "Leads" and "Contacts" within CRMOD sync across to ODM?

edited Oct 7, 2011 10:42AM in CRM On Demand - Supplemental Applications (MOSC) 2 commentsAnswered
Hello

I've looked through the ODM help and I can't specifically find the answer. I'm trying to understand if Leads and Contact from CRMOD sync with ODM. For example, my client comes back from a first meeting with a prospect. They create a Lead within CRMOD and they would like this person to sync across to ODM to fall into their "Top of Funnel Lead Nurturing Campaign".

Will this work, or will they have to create a Contact of type "Lead" or perhaps "Prospect" in order for it to appear in ODM?

Any idea?

Cheers

Derek

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