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In-house customized application occasionally freezes with a grey screen upon start-up

edited Nov 2, 2011 2:09AM in Oracle Forms (MOSC) 3 commentsAnswered
My new employor has a in-house customized application that occasionally freezes with a grey screen upon start-up.  This problem started in June of 2010.  The history of the problem starts with the following:

• June 2010 – Upgrade from forms 6i to forms 10.1.2.3. Forms 10.1.2.3 is not certified with IE 6.0.
• June 2010 – Workstation were upgraded to Java Runtime Environment (JRE) 1.6 from Jinitiator 1.3. The upgrade was required in order to upgrade NUASIS.
• June 2010 – Users started experiencing gray screens and lock ups.
• June 2010 – Multiple workstations were replaced
• September 2010 – In-House Application and Nuasis were reinstall in multiple workstations
• January 2011 – Oracle was on site, we checked / implemented all recommendetions that oracle did. Issue still exists.

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