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SPARC M-series servers (MOSC)

Creating SRs using Automated Diagnosis

Oct 10, 2011 1:49AM edited Oct 10, 2011 1:53AM in SPARC M-series servers (MOSC)

We have been working on making Automated Diagnosis of Oracle SPARC Enterprise M-Series Servers and the older Sun Fire Vxxx series available. It has been released and here is how it works in a nutshell for M-series:

Create an Service Request (SR) like you normally would via the My Oracle Support portal
At Step 3, you select: "Automated Diagnosis (Data upload required)"
Select the issue you think the system has. (Fan, Power supply, CPU, Memory, Internal Disk, or "Other issue")
Upload an Oracle Explorer[TM] and/or a XSCF snapshot (For M-series) depending on what issue you want to have diagnosed. (We call them data bundles)

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