Order Management - EBS (MOSC)

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Oracle R12- Automatic order and ship confirmation emails using standard functionality.

edited Oct 13, 2011 5:40AM in Order Management - EBS (MOSC) 5 commentsAnswered
Hi all,
Requirement - When an order is booked, an order confirmation should be emailed to a designated customer email address on file.
Requirement - When a shipment is confirmed, a ship confirmation email should be sent to a designated customer email address on file.

Could someone please let me know if there is a way to meet the above reqs. using STANDARD FUNCTIONALITY or Oracle R12 ? I researched the manuals and do not see any 
reference to such functionality.

I know that it can be done using alerts/workflows/custom concurrent programs to send out email notifications. I would just like to confirm that there is no STANDARD functionality available to do this.

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