R12: Service Activites and Order types
Good Afternoon,
The Scenario is we have an item when added to a service request with certain service activity, would like to default the newly create order type and price list.
Also when all other items are use on service request and same service activity , we would like to default the service order type with the service price list which is the setup today.
Is it possible to assigned two order types to one service activity? And If so, how would OM knows which Order type to chose?
Thank you,
Angela
The Scenario is we have an item when added to a service request with certain service activity, would like to default the newly create order type and price list.
Also when all other items are use on service request and same service activity , we would like to default the service order type with the service price list which is the setup today.
Is it possible to assigned two order types to one service activity? And If so, how would OM knows which Order type to chose?
Thank you,
Angela
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