Updating Activity Field based on Creation Time
I have a requirement to denote a call activity as an 'after hour' call - based on the time the call was placed.
How best can the hour of call placed be extracted in a workflow function ?.
I have tried the following and it does not seem to work - what I find is a lack of typecasting functions in the expression builder
[<Type>]='Call' AND (Left(Right(ToChar([<StartTime>],'YYYY/MM/DD hh24:mm:ss'),8),2) >16 )
Has anyone tried this before ?
Thanks
-Sooraj