CRM On Demand - Administration (MOSC)

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Updating Activity Field based on Creation Time

edited Oct 17, 2011 6:09AM in CRM On Demand - Administration (MOSC) 1 commentAnswered
Hi,

  I have a requirement to denote a call activity as an 'after hour' call - based on the time the call was placed.

How best can the hour of call placed be extracted in a workflow function ?.

I have tried the following and it does not seem to work - what I find is a lack of typecasting functions in the expression builder

[<Type>]='Call' AND (Left(Right(ToChar([<StartTime>],'YYYY/MM/DD hh24:mm:ss'),8),2) >16 )

Has anyone tried this before ?

Thanks

-Sooraj

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