Install Base and Asset Tracking - EBS (MOSC)

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Account Merge Errors With CSI.CSI_ACCT_MERGE_PKG.CSI_IP_ACCOUNTS_MERGE

in Install Base and Asset Tracking - EBS (MOSC)

The CSI_ACCT_MERGE_PKG.CSI_IP_ACCOUNTS_MERGE is a common error encountered when running the Customer merge process in Accounts Receivables. 

The CSI_ACCT_MERGE_PKG package is the main Install Base package for updating party information on existing Item Instances involving the merging customers.  In many cases the CSI Log file and Customer Merge request log do not provide enough information to determine the root cause in Install Base.  If that is the case It is always recommended to have the latest code for this package so that fixes for all known isssues are present. 

If you are running into this error and your version of csiatmgb.pls is lower than the versions listed below it is worth applying the patch in a test environmnet and see if your issue is resolved. 

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