CRM On Demand - Supplemental Applications (MOSC)

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Can ODM's website tracking functionality monitor unidentified visitors to a website

edited Jan 17, 2013 11:44PM in CRM On Demand - Supplemental Applications (MOSC) 6 comments
Yes, we track anonymous visitors and store interaction data for them.   We drop a repeat visitor cookie the first time they visit, so that if they come back to site again, and someday identify themselves, then we can associate the anonymous history to the known contacts that are created later.

(Note:  privacy laws in EMEA in 2011/2012 may prevent ODM from using cookies for those visitors)

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