Hyperion Financial Management (HFM) (MOSC)

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HFM email

edited Oct 19, 2011 9:44PM in Hyperion Financial Management (HFM) (MOSC) 1 commentAnswered
I am getting issues with the SMTP server loosing connections. I get the following error.

2011-10-18 09:26:14,069 [Message Cataloger] WARN  com.hyperion.workflow.engine.server.services.messaging.EmailProvider.sendEmail(EmailProvider.java:170) - Connection to email server is broken. Failed to send email!
2011-10-18 09:26:14,084 [Message Cataloger] ERROR com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2584) - Cannot sendEmail.
com.hyperion.workflow.engine.api.base.WfException: 421 4.4.2 smtp.dyn-intl.com Error: timeout exceeded

 at com.hyperion.workflow.engine.server.services.messaging.EmailProvider.sendEmail(EmailProvider.java:171)
 at com.hyperion.workflow.engine.server.framework.WfPostOffice.sendEmail(WfPostOffice.java:97)
 at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.sendEmail(WorkflowEngineServiceLocal.java:2149)

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