Teleservice - EBS (MOSC)

MOSC Banner

Assignee LOV query return no values

edited Oct 20, 2011 11:19AM in Teleservice - EBS (MOSC) 2 commentsAnswered
 Service security is enabled in our environment.I can select from a list of resources to assign a task on the service request form (CSXSRISR). But when I use the same query used by that LOV in another field, the list is empty. Any ideas why?

This is the query used by the LOV:
SELECT   resource_name, resource_id, resource_number, support_site_id,
         'RS_EMPLOYEE' resource_type, source_business_grp_id
    FROM cs_jtf_rs_resource_extns_sec
   WHERE TRUNC (SYSDATE) BETWEEN NVL (TRUNC (start_date_active),TRUNC (SYSDATE))
     AND NVL (TRUNC (end_date_active), TRUNC (SYSDATE))
     AND category = 'EMPLOYEE'

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center