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CRM On Demand - Supplemental Applications (MOSC)

Routing leads

Oct 23, 2011 8:22AM edited Oct 25, 2011 4:49AM in CRM On Demand - Supplemental Applications (MOSC) 1 commentAnswered

We set up a routing rule to a lead

We create the rule to be --> Insight field List Source = xyz. System states 95 prospects and none routed.

If we use the same filter on a contact target list, the result sets contains 33 contacts.

1. Why is the count different

2. Why is nothing being routed?

thx

0

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