CRM On Demand - Supplemental Applications (MOSC)

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Queue assignment and lead scoring

edited Oct 28, 2011 11:58AM in CRM On Demand - Supplemental Applications (MOSC) 4 commentsAnswered
Setup a queue assignment rule and it brings back nothing.  I have one contact record (did not synch with OD) and simply state to return bast on last name existing.  Nothing routed or found.  I then guess that the "Apply Queue Assignment Rule  on the scored responses" mean that the rule can only be run on scored records???  Any how, went and sent a scored rule to score as very hot if the contact record has a last name.  Nothing returned or scored.  I cannot think how to make it simpler.  The help file has no search capabilities to find

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