Why we should use Disputes vs Adjustments in Oracle Receivables or Collections.

 In what circumstances we should use the dispute functionality? Why can't we use adjustments instead of raising a dispute from Collections or Receivables? 

When we raise a dispute in Collections it triggers the Credit memo workflow.

Adjustments are done when there are some billing errors  or unclaimed discounts or favor to clients or noncollectable amount is received. Where as 'Dispute' means , client owes you money but is not paying or you think that client should pay but client doesn't feel same.

Adjustments are used for mutual agreements related to amounts whereas in dispute both parties have different opinion and cant reach mutual agreement.