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I dont get support. I dont even get told when Oracle changes my rep - the "new" one has never contac

edited Nov 28, 2011 7:05AM in Using the My Oracle Support Portal (MOSC) 2 comments
I would love for someone to answer the simplest of questions, instead Oracle's "support" looks for reasons not to help you so that Oracle consulting can come in. Anyone else. If you have a rep that calls you back or even introduces themselves to you I'd love to get their name. My company is Fortune 200  but when I have an issue they spend a great deal of time avoiding answers even when my system is crippled.

 


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