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Enforce non-null value on a Receivables/Party Information Descriptive Flexfield when updating a Cust

edited Dec 5, 2011 7:38AM in Teleservice - EBS (MOSC) 2 commentsAnswered
On the Service Contact Center form (Oracle Apps 12.1.3, Oracle forms 10.1.2.3.0), when 'Edit Customer' is selected and Customer data is saved with a Type of ORGANIZATION (not PERSON), we have a requirement to enforce a non-null value for the associated Receivables/Party Information descriptive flexfield (ie, HZ_PARTIES.ATTRIBUTE4).

I am able to support the same condition of 'Create Customer' with a Personalization, which displays an error and doesn't allow the creation without a value entered for ATTRIBUTE4.

However, on 'Edit Customer', the Personalization triggering event 'WHEN-VALIDATE-RECORD' occurs after the edit is saved (I know, doesnt really make sense), so I cant stop the Save from happening even if the DFF is not filled in.

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