CRM On Demand - Administration (MOSC)

MOSC Banner

Appointment Status

edited Dec 12, 2011 9:00PM in CRM On Demand - Administration (MOSC) 8 commentsAnswered
I’m trying to figure out a way for an Appt Status to mark “Completed” if the date is in the past.  Currently, the status doesn’t change even though the appt shows up in the “Completed Activities” Related Info.  I thought it might be because the status field wasn't visible, but I didn’t see it change after exposing it.

So, my next option is to create a workflow to update the status field when the Appt is in the past.

Based on 'save new Activity', with this condition: Appt Status= 'Scheduled' AND Start Time< Today().

Wait action: StartTime + Duration('P0DT1M')

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center