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CRM On Demand - Administration (MOSC)

Reopen SRs for specific roles

Dec 6, 2011 4:00AM edited Dec 7, 2011 10:35PM in CRM On Demand - Administration (MOSC) 2 commentsAnswered

Hello All,

Once a SR is closed we would like to be able to allow only specific roles to re open the closed SRs ,is this possible ?? please advise.

Regards,

Manjesh

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