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Iprocurement - Add to cart Inactive item returns error message? Customize search or error message po

edited Dec 13, 2011 8:44PM in EBS Customizations (MOSC) 3 commentsAnswered
Hi,

We are under EBusiness 12.1.3 and using iProcurement to enter requisitions. When querying the Main store for an item, even if it's inactive, we have a result. Then when trying to add that item to the cart we get the following message from Oracle:

"Item 10002112 is not internally orderable for the default Deliver-to location. Select another item or contact purchasing administrator."

It's related to oracle message ICX_POR_NOT_ORDERABLE_ERROR.

Since the item is inactive we would like to make sure the users can't order them, so we don't want it to show as a result to the search OR change the error message to include customization to provide replacement item. Does somebody knows what would be the best solution and the easiest to do?

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