Order Management - EBS (MOSC)

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Repaired and replaced items

edited Dec 8, 2011 8:11AM in Order Management - EBS (MOSC) 2 commentsAnswered
When we ship items that we repair back to the customer, how to make the transaction not credit the COGS but some other GL account? usually when an order ships, COGS gets credited and Inventory Valuation gets debited.  same with the replaced items also? 

In our system we only keep track of Inventory and Cost? Our 3PL takes care of repairing and replacing and shipping to the customer. We haven't implemented service contracts module also. Any suggestions? thanks!

And what RMA order types /transactions we do to in ERP to achieve all this business scenario?  

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