Product Configurator issues
Hi - We have started observing this issue wherein when any Customizable Product is customized and the user hits Done button, the values get saved. However, when the user re-customizes and selects a different product in the same relationship, the configuration and the price is not saved. The log files is giving such errors:
Error Error 1 000000194eea0032:0 2011-12-15 17:06:20 Instance with name: TheInstance not found. (SUPPORTWEB SAYS this error can be ignored)
AND
ObjMgrLog Error 1 000c05f34ee6005a:0 2011-12-15 17:07:43 (cxobj.cpp (2698)) SBL-ORD-00105: The Complex Object Root you are trying to get was not found.
(HAVE NOT BEEN ABLE TO FIND ANY INFORMATION ON THIS ERROR –ANYWHERE)
Error Error 1 000000194eea0032:0 2011-12-15 17:06:20 Instance with name: TheInstance not found. (SUPPORTWEB SAYS this error can be ignored)
AND
ObjMgrLog Error 1 000c05f34ee6005a:0 2011-12-15 17:07:43 (cxobj.cpp (2698)) SBL-ORD-00105: The Complex Object Root you are trying to get was not found.
(HAVE NOT BEEN ABLE TO FIND ANY INFORMATION ON THIS ERROR –ANYWHERE)
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