CRM On Demand - Administration (MOSC)

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SR Status Default Value

edited Dec 18, 2011 1:42AM in CRM On Demand - Administration (MOSC) 1 commentAnswered
I’m trying to default the SR Status value based on the Type (both with “post-default” checked & unchecked), but it’s not working the way I need.  This is the expression I have in the default field of the Status:

IIf([<Type>]=LookupValue("SR_TYPE", "Marketing Request"),LookupValue("SR_STATUS", "Open"),LookupValue("SR_STATUS", "Open - Escalated"))

 

I want:

Marketing Request status= Default to Open

Any other type= Default to Open-Escalated

 

Should I do something differently?

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