Order Management - EBS (MOSC)

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Order Management Guided Resolution Notes to help you answer common issues!!!

edited Mar 15, 2020 6:27AM in Order Management - EBS (MOSC) 16 comments

Support has created a new style of document aimed at resolving issues by identifying symptom / solution matching. These Search Helper Guides are created for targeted areas of the application where we see a high volume of SRs being logged for known issues. These new style of documents provide some of the Articles known to have fully solved the issue in the past according to specific criteria.

Please take a look and let us know what you think!

    * EBS : Order Management Entry Search Helper (Guided Resolution), Note 1388063.1

    * EBS : Order Management Fulfillment Search Helper (Guided Resolution), Note 1383124.1

    * EBS : Order Management Control Search Helper (Guided Resolution)

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