RE: ePro Approval Workflow
Scenario may be like approver forgot to assign an approver as proxy while they are on vacation or approver left the company.
Based on business request, currently IT is reassigning all the reqs to the other approver.
But if there is a way that approver's supervisor or next pprover assigned to the approval string can access that req than IT does not have to get involved.
We are currenlty using PS v9.0.