CRM On Demand - Administration (MOSC)

MOSC Banner

Update Activity Owner to Account Owner when User Status changes to Inactive

edited Jan 10, 2012 8:09PM in CRM On Demand - Administration (MOSC) 6 commentsAnswered ✓
I am trying to find a way to update Activity owners' records once the owner becomes an inactive user.

I was thinking about a workflow, but it appears there isn't anything to trigger the Activity just because the Owner's User Status has changed to inactive.

I tried:

Condition:

JoinFieldValue('<User>',[<OwnerId>],'<Status>') <> PRE('<Status>') AND [<Status>] = "Inactive"

Integration Event Action:

Activity

Activity Owner

Before Modified Record is Saved

JoinFieldValue('<Account>',[<AccountId>],[<Owner>])

The interface accepted the above code, but 1) it didn't work and 2) it caused other Activity workflows to fail.

I'm pretty sure this isn't possible, but does anyone else have a workflow solution to reassigning activities?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center