CRM On Demand - Administration (MOSC)

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Convert an Outlook email into a Service Request?

edited Jan 12, 2012 2:05PM in CRM On Demand - Administration (MOSC) 1 commentAnswered
Hello, Has anyone found a way to convert an email into CRM as a service request?    Also, what kind of customization were you able to do (can you use a template in email to auto fill fields in the service request, how much automation have you been able to implement?)

Thank You

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