CRM On Demand - Administration (MOSC)

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How to setup a role-based Process Administration ?

edited Jan 26, 2012 2:25PM in CRM On Demand - Administration (MOSC) 1 commentAnswered
We are going to utilize the Process Administration feature to lock the submitted Call. However after that even Administrators are not allowed to edit the record.
How can we setup different role access right so that the Administrator can still be allowed to edit the locked submitted records ?

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