Teleservice - EBS (MOSC)

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Restricting few task types to appear in only some SR types.

edited Mar 16, 2012 4:26AM in Teleservice - EBS (MOSC) 3 comments
Hi

Is there any provision for restricting some task types to appear in a few Service Request types/Responsibility?
Like 'Informs to User Department' task will only come in SR Type 'Call Center Complaint'/Responsibility 'CTO Call Center'.

Regards,

Gaurav Joshi.

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