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Outbound e-mails from MOS

edited Feb 1, 2012 7:53PM in Using the My Oracle Support Portal (MOSC) 1 comment
Hello,I could still see some customers complaining that they get e-mail alerts only about the Service Request update (a notification) rather than the actual update, even though we select an E-mail Outbound activity.
Hasn't this issue been fixed in MOS 6?

Thanks,
Jaysamson

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