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Query regarding passing on Supplier provided warranty to end customer in Oracle 12i

edited Feb 2, 2012 7:50PM in Teleservice - EBS (MOSC) 4 commentsAnswered
Hi,

 

Kindly share /provide pointers for the below:

 

Example scenario 1:

-Company “C”  Phones sold by retailer “R” :

- Warranty is Provided by Company C - It's tracked to serial number.

- Warranty is linked to “R” Bill or Invoice and is Valid for warranty period (Eg: 1 year) from date of sale.

- Retailer “R” may sell an extended warranty on the same phone for an additional charge- again warranty is provided by Company “C”

 

How is this managed in oracle (pointers to any specific modules (if any)).

 

 

Example Scenario 2 :

 

Laptop with 1 Year warranty Sold by company “D”

The company “S” Hard Drive on the Laptop has a 3 year warranty.

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