Channel Revenue Management - EBS (MOSC)

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This action has been blocked to avoid inaccurate accounting entries-Claim Write Off.

edited Feb 2, 2012 8:41PM in Channel Revenue Management - EBS (MOSC) 1 commentAnswered
 Hello, 
 
We have an OPM claim created in Trade Mgmt as the payment was made with the wrong Invoice Number reference.
The Functional Currency is USD and the receipt currency is CAD.

The claim is obviously in CAD. When we settle the OPM Claim using write off settlment Method we get the below error.

OZF_AR_PAYMENT_PVT.Create_AR_Write_Off: start This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services ARP_PROCESS_APPLICATION.ACTIVITY_APPLICATION : ORA-20001: This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services An error happened when creating Receipt Write Off through AR Receipt API.  

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