Sales, Marketing, and Territories Apps - EBS (MOSC)

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How do I add attachments to Service Requests.

edited May 30, 2012 3:24AM in Sales, Marketing, and Territories Apps - EBS (MOSC) 2 commentsAnswered
When using eBusiness centre and capturing a service request via the SR tab I need to be able to upload an attachment that is linked to the Service Request created.

I have set the profile option ASL: Enable Attachment to Yes and also tried to create an attachment function linked to the ASTRCALL form. Neither changes have made the attachment icon available on the service request.

I would appreciate any assistance in linking attachments to specific service requests.

Thanks

 

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