Siebel Business Process & Functionality (MOSC)

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Modify Order Assets are not reflected correctly

edited Dec 16, 2016 12:12AM in Siebel Business Process & Functionality (MOSC) 1 comment
Hi,

We are following below steps for modify oder in 8.0.0.5 environment,

1.Go to Assets screen,select the asset and click on modify button.
2.After modify click a new order is created and press customize,it will take you to e config page
3.Select/Deselect the products in customize screen and the product will be shown on UI with Action codes Add/Delete respectively.
4.Click on submit and it will subsequently call OOB workflow "SIS OM Apply Completed Service Order Line Item to Service Profile" that converts orders to assets.
5.After this workflow gets executed successfully the line items with Action code:Delete still exists in assets and the one with Action Code:Add is not shown.

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