CRM On Demand - Administration (MOSC)

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Learning Work Flows

edited Feb 8, 2012 7:02AM in CRM On Demand - Administration (MOSC) 1 commentAnswered
I would like to find a book about learning work flows.  I am a beginner and need to learn what and when to use quotes, spaces, brackets, etc.  Can anyone recommend a book to learn/use as reference?  Thank you!

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